JOB RESPONSIBILITIES AND KEY TASKS
MORTGAGE ADVISOR
|
Job Title |
Mortgage Advisor |
|
Department |
Believe Specialist Finance |
|
Working Hours |
Monday to Thursday 9am-7.45pm Friday 9am-3pm (40 hours) |
|
Responsible To |
Operations Manager / Director |
PRIMARY ROLE
Deliver mortgage advice for Believe Finance clients who have applied online for a mortgage application. Service these clients from point of sale through to completion with the support of in-house case management and protection teams.
GENERAL RESPONSIBILITIES
- Read credit reports and fully understand customer credit profiles
- Provide high quality professional independent mortgage advice and explain different types of mortgages available.
- To be responsible for all underwriting queries, resolution of issues and produce decisions in principle’s for new cases prior to be passed over to the case management team.
- Underwrite Mortgage applications for a large panel of lenders.
- Manage pipelines and workflows in a fast-paced mortgage environment, ensuring all customers are kept fully up to date
- Meet all departmental SLAs and targets
- Ensure all regulatory documentation completed within the required timescale
- Work within Network regulatory requirements
- To maintain knowledge of the financial services industry.
- Keep up to date with new mortgage products and changes in lenders criteria.
- To be proactive, hardworking, flexible and able to work under own initiative but also a team player
- Embrace company values and promote them effectively alongside the Believe brand
- Understand what Treating Customers Fairly (TCF) means and embed this fully within your work.
- Attend internal or external meetings as required.
SALARY EXPECTATIONS
£30,000.00 Basic + Monthly Bonus
BENEFITS
Cash Plan with Westfield Health
Access to Free Therapy sessions
Cycle to work scheme
Free Tea/Coffee facilities
Fresh fruit delivered weekly
Parking
End of Quarter Events and incentives
Progression opportunities